Dear M Ouellet:

Your request for “a letter of recommendation if (we) have been satisfied” was referred to the undersigned. In 40 years in business, there have been very few instances where I felt inclined to write such a letter – in your case, I cannot do so either, but for a far different reason!

Let me instead write you a letter stating unequivocally that we are “more than satisfied,. unreservedly so” with all your efforts on our mutual behalf. Everything was handled exceedingly professionally and efficiently, and we are delighted with the results.

Please do not hesitate to use this letter and my name as a future reference.

With Best Wishes,

Bennett S.Little

President & CEO