More than 227,000 importers deal with the Canada Border Services Agency (CBSA) annually. Most rely on the services of a licensed customs broker to get their shipments cleared at the border. For each of these transactions, reams of critical business data must be generated, about everything from country of origin and destinations, to suppliers, tariff classifications, routings, and intended use. Traditionally, importers rely on customs brokers to pull that information together and clear the goods through customs. But many importers are learning that it is only part of the story. Customs brokers are now helping importers leverage that information, transforming data into critical business intelligence. Customs brokers are offering a growing range of specialized services to help importers develop new product lines, explore new markets, evaluate the impact of global change, and cut costs.

No. There is no charge because we work on performance. So if we don’t find anything, there is no charge. The main advantage of this type of service is that it is advantageous for you and for us to find refunds because the more we find, the more we get paid. So we work for you.

There are several ways and all starts with the first step of obtaining a FIRM report from the CBSA. With the FIRM report, we can identify the potential issue that can generate refunds/credits. Once the transactions are identified, we can go on site to scan the import transactions. However, as most importers are now going the ”paperless” route, the electronic files can be transfered to us via Google Drive, Dropbox, Teams, or any other platforms. Files can also they could be copied on a USB stick/key and send to us. Alternatively a file drop link can also be provided on request.